Frequently Asked Questions
Items generally ship within 1-3 business days and generally take 2-7 business days in transit for domestic, and 8-20 business days for international. Custom creations may take longer. Please note that shipments can occasionally be delayed due to unforeseen circumstances. For further information about shipping, we recommend checking our shipping policy here.
Using your talisman
Absolutely! These pieces are designed for surfers, swimmers, and alike. They can be worn in the shower, and/or when swimming – and the colours will not fade. Our talismans have proven their durability in our rainforest home against the elements of sun, water, humidity, and heat.
Our creations are handcrafted using the highest quality waxed strings on earth. They are designed to be long lasting and with the right care, they will maintain their original shape and colour for years to come. Platypus Dreaming talismans are water resistant and feel very organic when worn against the skin. All stones have different hardness levels so please be gentle and treat them with the right level of care. They are strong but if you bang, knock or drop on hard surface they can break. Each piece is designed with longevity in mind. We only use silver and/or stainless-steel beads which will never rust or loose colour.
Talismans made from wood need extra care because they’re made from organic materials that can be impacted negatively by the environment. They require an extra level of gentleness that our crystal talismans do not. They have been constructed to last and will not crack, dent or scratch at the slightest touch. At the same time, you should take care when wearing them on a daily basis. Wood talismans are water resistant, not waterproof! They have a thick coating to protect them, yet they’re still made of an organic material that will soak up water when immersed for too long. Please take off when you have a shower and swimming and during heavy work and sport activities.
We recommend a gentle rinse under fresh water – preferably rain or river water. Moonlight also works beautifully, as does smoke, i.e. sage, or Palo Santo. You can also use other crystals to energetically clear your talisman, such as an amethyst cluster. Some crystal talismans benefit from being cleaned regularly as they are carriers of energy. Others, such as moldavite, are independent beings and do not need cleansing.